If your enquiry is related to a product issue, please email us at: manimujewellery@outlook.com

To help us resolve your case quickly, please include:

Contact details

• Full name
• Address
• Telephone number

Issue details

• What is the specific issue?
• How was the item being used when the issue occurred (e.g., worn, adjusted, cleaned, stored)?

Item details

• Purchase location (market, online, store, kiosk)
• Purchase date (please include a receipt if available)
• Item type, colour, and size (if relevant)

Photos (mandatory)

• Full view of the item
• Close-up of the affected area or damage
• Item with a piece of paper showing your name for verification

*Please do not send zip files, cloud storage links, or attachments over 6MB.

*Please note: if the above information is not provided, we may not be able to respond to your enquiry or process your case.